We are very excited to announce that, for the second year in a row, Traditions in Tile was selected by the users of Houzz.com as one of the top companies for 2015 in the Customer Satisfaction category. This couldn't better represent our company and our goals as we personally believe that customer satisfaction is our number one priority in all things.
Creating a Remarkable Experience while offering high quality products is what truly sets Traditions in Tile apart from the competition and having that acknowledged by our clients and colleagues though Houzz is wonderful.
Please visit our profile on Houzz.com and leave us a review!
Traditions in Tile is a long time distributor of American Olean. Our partnership has covered nearly 15 years, growing and evolving just as the tile and stone market has grown and evolved. A true leader in US manufactured products, American Olean has always had their finger on the pulse of design and trends and their new product launch for 2015 is as exciting as ever. Here are a few of their fabulous new products.
Color Appeal is a redesigned take on the former legacy glass product line and in this new approach American Olean has created a contemporary look with a wide color range, beautiful blends and on trend sizes including a 2x8, 3x6 and 4x16 rectangle. The design options are limitless and our Traditions in Tile designers are excited to help create a custom look for you!
American Olean's new Rapport glazed porcelain floor and ceramic mosaic tile series captures the popular linear look and fabric-inspired motif in a winning design combination. Rapport features field tile in the must-have 12 x 24 size and four colors, designed to please. Rapport also features a 2 x 4 mosaic produced using the innovative Blend by Reveal™ technology. This technology combines sophisticated graphics and print files in a seamless production process that duplicates the randomness of a hand-mounted, beautifully-blended mosaic.
Traditions in Tile has been showing wood look porcelains since they were first introduced and with each reincarnation the designs keep getting better and better. Creekwood is the latest from American Olean and is a very authentic wood plank with a knotty pine look. The 6x36 plank keeps the bigger is better trend moving away from the former 6x24 standard.
With so many new lines from American Olean this year we’re excited to show you all the options. Please visit any of our Traditions in Tile showrooms to see these and more.
The black and white bathrooms of today can be very different from the one’s in the past. They can capture the clean, uncluttered feeling while still incorporating the elegance and drama of a vintage design. By using current, more elongated white marble tile with the stark contrast of black stone or porcelain tiles it creates the perfect balance between old and new. Mixing textures and materials can also give this look a more current twist..introducing a beveled, elongated stone or ceramic, using sparkling stone split face or sleek glass accents..can heighten the appeal for anyone.
-Susan Hill, Showroom Manager Alpharetta, GA
Color selection by April Chambers, Showroom Manager of our Athens, GA location.
The mix of the wood look with the cool marble warms up the feel of the installation and the hand molded clay in an arabesque design gives a very classic touch. The linear glass mosaic keeps the overall tone a little more contemporary and the neutral color palate will fit with any design style.
This past September, April celebrated 16 years with Traditions in Tile! We couldn't be happier to have such an amazing designer and person as part of our little tile family.
You can find April at our Athens, GA showroom.
Traditions in Tile partner, Oceanside Glasstile, is happy to introduce a new size to the Casa California Collection. The new 2" x 8" field tile answers the markets demand for linear design application while providing Casa California a size that modulates with the rest of the 4" field tile. Two additional emerald-cut inspired dimensional tile are also being added. Welcome Intro and Outro to the family! As the name insinuates, these shapes are the perfect first and last impressions for any design.
Jenny Roush is one of our Designers out of the Greensboro, NC Showroom. She created a design concept which includes a coastal pallet rich with frosted glass texture. She kept to a modern design complete with linear lines and tied it all in with a driftwood inspired floor tile.
This type of look is perfect for clients with a preference for contemporary design, neutral colors and clean lines but isn’t afraid of a little drama through texture.
The first thing you need to ask yourself is just how big is this project and just how much do you really want your installer to do. Yes, there’s tile, but are there repairs that need to be made? Plumbing that needs to be coordinated? Electrical? These are all important things to consider when starting your search for a tile contractor. Maybe what you need isn’t a tile contractor, but a full service remodeling company or general contractor who will have access to people in several specialties. By really looking at the size of your project and what needs to be accomplished, you’ll be more likely to hire a person or company who is appropriate for the level of your need.
As with any contractor doing work in your home, you should ask for a business license, proof of insurance and the most important, references from recent completed jobs. Get at least two or three names and numbers and make the calls. It is important to get recent referrals because things change over time and a job done 5 or 10 years ago may not reflect on the installer’s current practices. It is also important that they be finished jobs, not in process ones so you can get a sense of how they left the house, how the finishes touches were dealt with (baseboards, appliances, toilets, etc).
When meeting with a potential installer always get a quote in writing with as much detail as can be provided regarding the work to be done. There are many steps to preparing a job and finishing it. Make sure you ask about:
Disconnecting/Reconnecting Electrical appliances
Standard practice should they find any water/mold/insect/rot /general damage during tearing out
Amount of time expected and standard practice should the job take longer than expected
Warranty policy for the work performed
Many companies will give quotes with line items for everything involved including moving kitchen appliances, returning appliances to original location, tear out of current flooring, disposal of current flooring. If they give a general cost with no details, definitely ask about these items and ask what is not included in the quote. It’s important to know that an installer will remove your stove to tile your floor but that he can’t hook it back up and you have to call an electrician to do that. Or if they plan five days for your job, have another one scheduled behind you, and any extra time for your job may require an additional trip charge. Knowing these sorts of things ahead of time can save a lot frustration.
TCNA (Tile Council of North America) has certification classes that can also provide a sense of confidence in your choice of installer. There are websites that will allow you to search for a Certified Installer in your area. However please do not allow the fact that the installer is certified to take the place of getting client referrals.
Let me tell you about Andrea…
Andrea Crawford is an interior designer based out of Macon, GA whose company, Couture House Interiors, is a fresh new face for Macon. She found our Traditions in Tile showroom in late 2013. And are we ever glad she did!!
Her goal with every client is to listen to what is needed and create beautiful and functional spaces.
With a degree in Interior Design from The University of Georgia, and design experience in London, England and Atlanta, Georgia; Andrea Crawford brings a unique perspective to every style.
Good design affects human behavior and function, creates mood and impacts efficiency. As a designer, Andrea’s goal is to listen very carefully to what her client needs in their interior environment. She evaluates the challenges and offers beautiful, yet functional solutions. Attention to detail, a creative use of color, texture, and pattern, and an effort to incorporate the clients favorite pieces and treasured objects are the elements that make each one of her designs a success.
Check out a recently finished project Andrea designed with Traditions in Tile!
Just in case you were unaware of how awesome Traditions designer Heather Bosseler really is, check out this letter we received from a client of hers recently.
Dear Mr. Brown and Mr. Callahan,
I would like to give credit to a great customer service experience I had recently.
My husband and I are remodeling a short sale house we purchased to live in ourselves. We had tile needs for the kitchen, foyer and master bath. Our designer recommended Traditions in Tile so this is where we began our search. We had a good first visit and brought home some samples. We did our due diligence in going to other tile companies, but wanted the quality of product that Traditions offered so we came back to place our order. The original sales person had moved locations so we met with Heather Boesseler.
She was extremely helpful in finding a comparable tile from elsewhere at Traditions that would work in our bath, choosing grout colors and pattern for the kitchen and foyer. All was great until we found out there had been an error in the amount of a size of tile available for the kitchen/foyer.
Even though this was about to be a huge problem, Heather immediately informed us of the error, took responsibility, graciously apologized and came up with a very manageable solution. I so appreciate the manor in how she handled this. She was so professional, courteous, honest, and understanding that I want to make sure you are aware of this.
We had another issue with tile delivery and the snow had caused this issue. We had contractors lined up for particular days and on a tight schedule. Heather hand delivered this late tile to our job site so we could stay on track and not lose our scheduled time with the contractors.
It is not often you find customer service like this anymore. I have always worked in professions that were customer service driven, I feel I may be harder to please than most and I couldn't be more pleased. I will highly recommend Traditions in Tile and especially Heather to anyone I know that needs tile. I will definitely include this great experience with my designer and real estate agent since they come in contact with clients remodeling on a regular basis.
Thank you for your time,
Leigh Baldwin is a designer out of our Alpharetta, GA Showroom. She rounded up some of the freshest looks and trends we are seeing in the tile world. These trends include elongated shapes, cool grey tones and wood look tile. Mixing those with classic shapes and a touch of color can add so much character to any space. Shown here are some of the newest tiles offered at Traditions in Tile including the Café Series in 3x12 Earl Grey, Shadow Blue arabesque, a wood look plank porcelain tile, 3x8 glistening grey glass tile, 12x24 stonewood porcelain tile in robus and some longtime customer favorite accents, classic bar liners and tantrum 1x1 glass in waterfall.
This style is very cool and modern but the classic shapes will suit any traditional project. The wood look and hand molded style of the earl gray wall tile lend a more rustic feel, overall keeping the product mix very flexible for any client’s preferred tastes.
Leigh joined the Traditions in Tile family during 2013 and has recently made the decision to relocate with her family to Colorado! We’re going to miss her terribly but are happy for the time she spent with us and know that the customer’s she worked with got the very best in service and design.